Experience Convenience at Your Fingertips with the New GDE Power App!
At Gallatin Department of Electricity (GDE), we’re excited to enhance your experience with our new mobile app, now available on both Apple and Android devices. Our app makes managing your electricity needs easier and more convenient—no matter where you are. With a focus on delivering exceptional customer service, the GDE app ensures you stay connected with just a few taps.
Discover the App’s Powerful Features:
– Effortless Account Management: Seamlessly access your account details at any time.
– Stay Updated on Bills & Balances: View your bill and account balance on the go.
– Easy Payment Options: Make payments and find payment locations conveniently.
– Scheduled Alerts & Notifications: Get timely reminders and push notifications.
– Outage Reporting & Updates: Instantly report outages and stay informed on real-time information.
– Complete Payment History: Access your full bill and payment history whenever needed.
Downloading the App – Simple Steps to Get Started:
Apple Users:
1. Open your App Store.
2. Search for “Gallatin Department of Electricity” or “GDE Power App”.
3. Select the GDE app and click “Get.”
4. Complete the download with your Apple ID.
5. Open the app to begin.
Android Users:
1. Visit the Google Play Store.
2. Look for “Gallatin Department of Electricity” or “GDE Power App”.
3. Tap “Install” to download the app.
4. Open the app once the installation is complete.
Setting Up Your App:
1. Launch the App: Locate and open the GDE app.
2. Enter Account Details: Log in with your account information and password.
3. Forgot Password? Easily reset your password if GDE has your email on file.
4. Complete Setup: Follow the prompts to finalize the app setup.
A Word from Our General Manager:
“We are absolutely thrilled to introduce this new app to our community. This endeavor reflects our unwavering commitment to customer convenience and accessibility,” says Mark Kimbell, General Manager at GDE. “We hope you find this app enriching and that it brings greater ease to your daily life.”
We’re Here to Help!
At GDE, your satisfaction is our priority. If you have questions or need assistance, please don’t hesitate to contact our customer service team:
– Email: Reach us at customerservice@gdetn.com for quick responses.
– Phone: Call us at 615-452-5152, and our supportive team will be eager to assist.
– Visit Us In Person: Stop by our lobby at 135 Jones Street, Gallatin, TN 37066.
Your trust and convenience drive everything we do at GDE, and we’re happy to offer you this powerful new tool to manage your electricity needs easily. Download the app today and take control—right in the palm of your hand.